Fantastic Fan thermostat question

RamMan3500 · Post by **RamMan3500** » Sat Nov 17, 2007 8:37 am

We have the 30WB and the dealer installed a fantastic fan in the livingroom/kitchen area. They installed a white plastic "thermostat" and a black on/off switch near the control area (furnace thermostat, holding tank sensors, etc). No instructions or manual accompanied the fantastic fan or the "thermostat". Thru trial & error, we discovered you must first turn on the fan with the black switch which usually results in the vent door opening and the fan comes on but the "thermostat" is still a mystery. Does anyone know how they are supposed to work?
Thanks for comments on this question.

Post by **Don Wilson** » Sat Nov 17, 2007 8:56 am

The thermostat is set at the temperature that you want the fan to open and it will continue to operate until the temp drops below that setting and will then shut off.

My fan has a knob up on the fan housing itself that you push for manual and pull for auto ( my unit is in storage this might reversed.) This is the knob that you would open the cover by hand if you did not have the thermostat. Make sure the knob is in auto for the thermostat to work. If it has the rain sensor the least amount of dew, fog or rain will close the cover and turn off the fan if it is on auto.

Hope this helps!

Don

RamMan3500 · Post by **RamMan3500** » Sat Nov 17, 2007 9:30 am

Thanks Don, that's what I thought but somethings not right. When I lower the temp on the thermostat, the vent stays open but the fan turns off. If I increase the temp, then the fan turns on again. I've had to use the manual knob a few times as the vent door gets stuck.

Post by **Don Wilson** » Sat Nov 17, 2007 2:41 pm

RamMan 3500,

Are you sure you have the handle pulled all the way down?

Contact Fantastic Fan and they will send you some lubricant to put on the seal of the fan housing frame seal that will eliminate the sticking problem! At no cost!!

http://www.fantasticvent.com/contact_us/contact_us.html
Bob Beratta
800-521-0298

Don

RamMan3500 · Post by **RamMan3500** » Mon Nov 19, 2007 8:15 am

Thanks again, Don. I just sent them an email.

campswithcritters · Post by **campswithcritters** » Mon Nov 26, 2007 3:20 pm

Hey ya'll, another vote for these folks customer support. I sent an email last week about the sticking seal situation and my thermostat needing encouragement (beating on it) and they have responded. They will be sending me a new seal, cleaner, seal lube, & thermostat, NO CHARGE and all this on a bird built in 2004! Hoorah for Fantastic Fan backing their product!

Rob & Cathy · Post by **Rob & Cathy** » Mon Nov 26, 2007 6:17 pm

campswithcritters wrote:Hoorah for Fantastic Fan backing their product!

Same here. We met the Fantastic Fan folks at the Good Sam rally in Redmond Oregon this summer. They gave us enough cleaner and lube for our three fans AND I got a free Fantastic Fan hat.

Rob

RamMan3500 · Post by **RamMan3500** » Wed Dec 05, 2007 9:20 am

Here's the follow up. Had a great conversation with Bob in the Tech department of Fantastic Fan. Appears my Dealer installed a furnace thermostat instead of one for the Fantastic Fan. Bob is sending me a new thermostat for my unit plus enough cleaner/lube for my two fans. I'm a believer...fantastic folks at Fantastic Fan. Thanks again Don for your help and other posters.

Post by **Don Wilson** » Wed Dec 05, 2007 10:02 am

The people on the Cardinal RV Club website are always willing to share their knowledge and information! Of cource we are always glad to see a satisified customer!

We are glad Fantastic Fan was able to help you with you problem. Even though it was not something they or their product caused they stepped in and took care of it.

Fantastic Fan has been one of those stellar companies in the RV business!

Don

campswithcritters · Post by **campswithcritters** » Wed Dec 05, 2007 1:56 pm

Follow-up on my earlier post; Got a new thermostat, seal, installation adhesive, seal lube, protectant 303 and instructions. Fan back in service now.