New F-350 STILL in the Shop

Use this forum for technical questions regarding tow vehicles.

Moderators: Mike Clay, Olbird

Travelers

Re: New F-350 STILL in the Shop

Post by Travelers »

Sorry to hear you're having trouble. The dealership will get it out as fast as they can.
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Mike Clay
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Re: New F-350 STILL in the Shop

Post by Mike Clay »

I am really not sure if Onstar can clear them but the two times I have had a check engine light come on they had a specialist come on and tell me what they meant. In my case I could see the code through the Edge Insight just did not know what the code were for. So they put a specialist on and he could see the code and tell me what it was for and if I should get the truck to the dealer right away or if I was ok to drive. I can clear codes with the insight so never asked them to do it. Oh by the way the Government owns 23% of GM and I do not call that ownership anymore, but thats an area we will not get into on this site.
Mike, Susanna & Rudy
2016 3850RL Estate "Proto Grigio"
2019 Silverado 3500HD Dually D/A 4x4 LTZ
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Olbird
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Re: New F-350 STILL in the Shop

Post by Olbird »

To me it has nothing to do with the problem of the truck needing to be fixed, it all about getting it repair for you at any cost due to how new the truck is.
Its almost as if the truck broke down on a test ride, have you contacted the dealer you purchased the truck from to get them to work with Ford for you.
George & Julie
3850 RL Full Paint w/ TrailAir Spring Ride System, Kodiak Disc Brakes, TrailAir Tri-Glide Pin Box, Over 130 Mods

2022 Ford F450 DRW
rlhedlund

Re: New F-350 STILL in the Shop

Post by rlhedlund »

Latest update is that the new pump/sending unit will arrive later this week. Called the selling dealer who called in a favor to have one shipped ahead of the others. Saw where the nozzle barb broke off at the sending unit. Seems the plastic is too weak/thin for the purpose.
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